Empowering practitioners with instant access to TEC and digital care solutions based on best practice and always available.
Key Benefits
24/7 Availability: Get expert advice on TEC solutions anytime, anywhere
Comprehensive Knowledge: Access information on a wide range of assistive technologies
Time-Saving: Quickly find answers to your questions, freeing up time for casework
User-Friendly: Intuitive interface designed with practitioner needs in mind
Features
Answers detailed questions about assistive technology devices
Provides information on PCC-specific and off-the-shelf solutions
Continuously updated with the latest TEC information
Accessible through Microsoft Teams
Powerful Insights Dashboard
Valuable insights from a comprehensive dashboard that provides insights and suggestions.
AI Performance at a Glance
Track answer rates and user satisfaction
Monitor the total number of public conversations
Efficiency Metrics
Time saved calculator (based on 15 minutes per chat)
See the real impact on your team's productivity
User Engagement
Capture and analyse user data
Understand who's benefiting most from the tool
Data-Driven Decision Making
Download detailed conversation logs and insights
Identify trending themes in practitioner queries
Continuous Improvement
Use dashboard data to refine and enhance content and context
Ensure the tool evolves with your team's needs
Knowledge Management and Optimization
Analyze frequently requested information, suggest new answers, and review conversation details to continuously improve the tool's knowledge base and performance.
